Terms and Conditions.

Welcome to Digital Sprout. By accessing or using our website, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use this website.

1. About Us

Digital Sprout is a web design, software development, and AI solutions agency based in Johannesburg, South Africa.

Website:
https://digitalsprout.co.za

2. Use of This Website

You agree to use this website only for lawful purposes and in a manner that does not infringe on the rights of others or interfere with the operation of the website.

You must not:

Attempt to gain unauthorized access to our website or servers.
Introduce malicious software, viruses, or harmful code.
Use our content without permission.
Submit false or misleading information through our contact forms.

3. Services

Digital Sprout provides services including, but not limited to:

Website Design
Website Development
Software Development
AI Solutions
Website Maintenance
Digital Consulting

All services are subject to individual quotations and written agreements where applicable.

4. Quotations and Projects

Any quotation provided by Digital Sprout is valid for 30 days, unless otherwise stated.

Project timelines may vary depending on:

Client feedback
Availability of required content
Scope changes
Technical requirements

Any changes requested after work has commenced may require additional time and cost.

5. Client Responsibilities

Clients are responsible for:

Providing accurate information.
Supplying required content, images, logos, and branding.
Reviewing work within a reasonable timeframe.
Ensuring they have permission to use any content they provide.

Delays in providing required information may affect project timelines.

6. Intellectual Property

Unless otherwise agreed in writing:

Clients retain ownership of the content they provide.
Digital Sprout retains ownership of its design concepts, development methods, templates, and proprietary processes until full payment has been received.
Upon full payment, ownership of the completed website or agreed deliverables transfers to the client, except for any third-party software or licensed components.

Digital Sprout may display completed work in its portfolio unless otherwise agreed with the client.

7. Payments

Payment terms will be agreed upon before work begins.

Where applicable:

Deposits may be required before work commences.
Final deliverables may be released once outstanding payments have been received.

8. Third-Party Services

Projects may include third-party products or services such as:

Web hosting
Domain registration
WordPress plugins
External APIs
Payment gateways

Digital Sprout is not responsible for service interruptions, pricing changes, or policies of third-party providers.

9. Website Availability

While we strive to keep our website available at all times, we cannot guarantee uninterrupted access.

We may suspend or modify the website without prior notice for maintenance or improvements.

10. Limitation of Liability

Digital Sprout shall not be liable for any indirect, incidental, or consequential loss arising from the use of this website or our services, except where liability cannot be excluded under applicable law.

11. Privacy

Your use of this website is also governed by our Privacy Policy.

12. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time.

Any changes will be published on this page with the revised date.

13. Governing Law

These Terms & Conditions shall be governed by the laws of the Republic of South Africa.

Any disputes shall be subject to the jurisdiction of the South African courts.

14. Contact

If you have any questions regarding these Terms & Conditions, please contact us.

Digital Sprout

Email: info@digitalsprout.co.za

Website: https://digitalsprout.co.za